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Full-Time, Remote

Billing Support and Accounts Receivable Agent

Traction® Tools creates software that helps entrepreneurs manage their EOS implementation process in an easy-to-use and efficient manner. Traction® Tools is looking for a person to fill the position of Billing Support and Accounts Receivable Agent. Our ideal candidate loves helping by providing clarity to our clients regarding their payment plans and invoices, and also procures the recovery of outstanding client payments.

ACCOUNTABILITIES:

  • Recovering declined client payments.
  • Answering billing enquiries from our clients by email and phone.
  • Updating payment plans as requested by other internal departments.
  • Quarterly/annual client payments follow up.
  • Credit/Refund review and application.
  • Continually optimizing internal billing processes.

SKILLS AND COMPETENCIES:

  • LOVE SOLVING BILLING ISSUES!
  • Knowledge of Microsoft Office Suite (especially the following MS Excel skills: pivot tables, conditional formatting and groups creation within datasets).
  • Advanced English language proficiency.
  • Time self-management skills.
  • Naturally curious.

What is 7+4? Answer numerically.

Traction® Tools is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.